Neville Expertise: Apple Computer Repairs, IT Support and Understanding Workflows.
Certified by Apple, Google with Mac cybersecurity expertise supporting Macs for individuals and companies globally. Call 01273 985310. Your Trusted IT Expert. Call 01273 985310.
Certified Apple Support Tailored to Your Needs
From personal devices to business systems - we diagnose what others miss.
Apple Certified Support
As an Apple Certified Support Professional (ACSP) and Apple Certified Technical Coordinator (ACTC), I provide expert Mac support.
Google Workspace Expertise
Certified in Google Workspace administration, I streamline your workflows with seamless deployments.
Cybersecurity Certified
With Microsoft Certified: Cybersecurity Architect Expert and CompTIA Security+ certifications, I ensure your data stays secure.
Real-World IT Solutions
Here's how I've helped businesses and individuals solve complex IT challenges with practical, lasting solutions.
Crisis Management: Major Album Release Under Pressure
While training on critical infrastructure in Brighton, I received an urgent call: a major record label needed an immediate solution to distribute high-value assets to 4,000+ media outlets worldwide for a midnight release—and their original plan had failed.
The Crisis:
- • 4,000+ journalists, radio stations, and TV outlets needed simultaneous access
- • Large video files and high-quality audio assets
- • Original solution couldn't handle traffic or security requirements
- • Midnight deadline with global TV advertising already scheduled
- • Office infrastructure inadequate for concurrent downloads
My Solution:
- • Leveraged existing Box trial relationship for emergency scaling
- • Created secure, password-protected distribution system
- • Implemented timed access control (password removal at midnight)
- • Negotiated real-time file size limit increase with Box CEO
- • Established 10am closure deadline to maintain security
⚡ Real-Time Problem Solving:
Mid-crisis, the US label demanded higher resolution video files that exceeded our upload limits. I contacted Box's CEO directly—who was boarding a flight—and secured an emergency account upgrade within 30 minutes, enabling the high-res upload just hours before the global release.
Long-term Impact:
This emergency solution became the standard distribution method for all future major releases across multiple record labels. The success demonstrated how cloud solutions could replace expensive, inflexible legacy systems while improving security and global reach.
Creative Agency Mac Migration
A Brighton-based creative agency needed to migrate 15 Macs to new hardware while maintaining their Adobe Creative Suite workflows and 10TB of client assets. The challenge was completing the migration over a weekend to avoid disrupting client projects.
My Solution:
- • Pre-configured new Macs with identical software environments
- • Implemented automated Time Machine migrations for seamless data transfer
- • Set up centralised Google Workspace for improved collaboration
- • Established automated backup protocols to prevent future data loss
Law Firm Cybersecurity Response
An East Sussex law firm experienced suspicious network activity and needed immediate security assessment while maintaining client confidentiality and legal compliance requirements.
My Approach:
- • Conducted immediate network isolation and forensic analysis
- • Implemented multi-factor authentication across all systems
- • Deployed endpoint detection and response (EDR) solutions
- • Created incident response procedures compliant with SRA regulations
Mac Support for 25+ Years
From supporting major record labels to small businesses, I bring decades of Mac expertise to solve complex technical challenges efficiently.
Global IT Solutions
Providing IT support to companies worldwide, from Lewes to international enterprises, with remote capabilities and local expertise.
Business IT Optimisation
Specialising in Google Workspace and Microsoft 365 deployments for SMBs, focusing on workflow improvement and security.
Serving Globally from Lewes
My Service Locations
Based in Ringmer, Lewes, serving local businesses with expert IT support.
Supporting Brighton businesses with Mac and IT solutions.
Providing IT support to companies and homes across East Sussex.
Offering remote support to clients worldwide.
Contact Me
Get in Touch for Expert IT Support
On 01273 985310 for immediate assistance.
For fastest response: support@spurdotech.co.uk (typically answered within 2 hours)