Mac Repair FAQ

Your Mac FAQ Guide! Call 01273 985310.

Frequently Asked Questions About Mac Repair & IT Support

Find detailed answers to common queries about Mac repairs, IT support, and our services in East Sussex.

Mac Support FAQ

What types of Mac repair services do you offer?

Spurdotech offers comprehensive Mac repair services including MacBook screen replacement, iMac repairs, battery replacements, logic board repairs, keyboard fixes, and software troubleshooting. As an Apple Certified Technician with 25+ years of experience, I handle all Mac models from MacBook Air to Mac Pro with precision and care.

How long does a Mac repair typically take?

Most Mac repairs are completed within 24-48 hours, depending on parts availability and complexity. For urgent business needs, I provide same-day service in Lewes and surrounding East Sussex areas. Simple software fixes can often be resolved within hours, while hardware repairs requiring parts may take 1-3 days.

Do you offer Mac support for businesses?

Yes, I provide comprehensive Mac support for businesses of all sizes, including remote desktop support, onsite visits, and ongoing IT management. Services cover Lewes, Brighton, and all of East Sussex, with my 25+ years of experience ensuring tailored IT solutions that keep your business running smoothly.

What areas do you cover for Mac repair services?

My primary coverage includes Lewes, Ringmer, Brighton, Eastbourne, Hastings, Uckfield, and all of East Sussex. I also provide global remote support for software issues and consultation. Local customers can visit my workshop, request onsite visits, or arrange collection and delivery services.

What should I do if my Mac won't turn on?

If your Mac won't turn on, avoid forcing it or repeatedly pressing the power button. First, check the power connection and try a different outlet. If that doesn't work, contact me immediately at 01273 985310. I'll diagnose issues like power supply failure, logic board problems, or battery issues, providing expert repair services for both MacBooks and iMacs.

Can you repair water-damaged Macs?

Yes, I specialize in water and liquid damage repair for MacBooks and iMacs. Time is critical with liquid damage - the sooner you bring your Mac in, the better the chances of full recovery. I assess the damage, clean affected components, and repair or replace damaged parts. Quick action significantly improves success rates, so call 01273 985310 immediately if your Mac gets wet.

How much do Mac repairs typically cost?

Repair costs vary depending on the issue and Mac model. I offer free diagnostics and provide detailed quotes before starting work. Common repairs range from £50-150 for software issues and battery replacements, up to £300-600 for screen or logic board repairs. I always explain costs upfront with no hidden fees, and offer a 7-day satisfaction guarantee.

Do you provide warranty on Mac repairs?

Yes, all Mac repair services come with a comprehensive warranty. I provide a 7-day satisfaction guarantee - if you're not completely happy, contact me for a refund or to discuss a resolution. Beyond that, I offer a 30-day warranty on parts and labor for hardware repairs, and ongoing support for any issues related to the work performed.

MacBook Screen Repair Specialist

I specialize in MacBook screen repair for all models, fixing cracked screens and replacing displays with high-quality parts. Most screen replacements are completed within 24 hours in my Lewes workshop, with same-day service available for urgent cases.

  • MacBook Air and MacBook Pro screen replacement
  • Retina display repairs with original quality panels
  • Same-day service available in East Sussex
  • 30-day warranty on all screen repairs

iMac Repair & Upgrade Services

iMac repair services include hard drive recovery, display fixes, RAM upgrades, and complete system restoration. I provide onsite service throughout East Sussex for iMacs that are difficult to transport.

  • iMac screen and display repairs
  • Hard drive replacement and data recovery
  • RAM and SSD upgrades for better performance
  • Onsite service available across East Sussex

Emergency Mac Support

For urgent Mac repair needs in Lewes and nearby areas, I offer rapid response service. In critical business situations, I can provide same-day onsite support or emergency collection services.

  • Same-day response for critical business issues
  • Emergency collection and delivery service
  • Out-of-hours support for urgent cases
  • Temporary loan equipment available

Expertise

Why Choose Spurdotech for Mac Repair?

Unmatched Mac Repair Expertise

Trust Spurdotech for professional Mac repair and IT support in Lewes and East Sussex. With Apple certification and 25+ years of hands-on experience, I provide reliable solutions for all your Mac problems.

Call 01273 985310 for immediate assistance or to discuss your Mac repair needs.

25+ Years Experience

Over two decades of Mac repair expertise, from classic Macs to the latest Apple Silicon models.

Apple Certified Technician

Certified by Apple with ongoing training, ensuring top-tier Mac repair and support services.

Local East Sussex Service

Same-day Mac repair and IT support across Lewes, Brighton, and all of East Sussex.

How to Get Your Mac Repair Questions Answered

Step 1: Browse Our FAQ

Check our comprehensive FAQ section for answers to common Mac repair and IT support questions.

Step 2: Contact Directly

Call 01273 985310 or use our contact form for personalized help and free diagnostics advice.

Step 3: Book Service

Schedule an onsite visit, workshop appointment, or remote session for expert Mac support.

Mac Fixed!

Your Mac is repaired and returned with warranty coverage and satisfaction guarantee.

Mac repair consultation process at Spurdotech