Friendly Mac Help in Lewes No Job Too Small, No Mac Too Old
I'm Neville, and I genuinely enjoy helping people with their Macs - whether it's a 15-year-old MacBook or the latest model. No judgment, no technical jargon, just friendly conversation and expert help.
Friendly Mac Help - No Mac Too Old
✓ All Macs welcome - vintage to brand new
✓ No question too basic
✓ Same-day service across East Sussex
Every Mac Has a Story - I'd Love to Hear Yours
Whether you're running a business from your kitchen table, freelancing from a coffee shop, or just want your family photos safe on an old iMac - I'm here to help. No Mac is too old, no question too simple.
I've built my reputation over 25+ years by treating every customer with respect and patience. Your 2010 MacBook deserves the same attention as the latest MacBook Pro. After all, it's your Mac, and it matters to you - so it matters to me.
Mac Help for Everyone
From quick fixes to major repairs - I make it simple and stress-free
Screen Repairs
Cracked MacBook screen? I can fix that - usually same day. Works on everything from 2008 MacBooks to 2024 models.
Slow Mac Speeding Up
Mac running like treacle? Let me breathe new life into it. Often it's simpler than you think!
Data Recovery
Photos, documents, memories - if it's on your Mac, I'll do everything possible to get it back safely.
Simple Upgrades
A bit more storage or memory can transform an old Mac. I'll explain what's worth doing and what isn't.
New Mac Setup
Got a shiny new Mac? I'll help you move everything over and show you the ropes - no stress.
Just Need Advice?
Sometimes you just need someone to talk it through. Give me a call - no obligation, just friendly advice.
Personal Service
Why Customers Keep Coming Back
25+ Years of Making Mac Problems Disappear
I've seen every Mac problem imaginable, from coffee spills to mysterious crashes. What I enjoy most is the moment when someone's face lights up because their "impossible to fix" Mac is working perfectly again.
Your Mac might be just a computer to some people, but I know it's how you run your business, stay in touch with family, or pursue your hobbies. That's why every repair matters.
No Judgment Zone
Whether you've never used a computer or you're a tech whiz, I treat everyone with the same respect and patience.
Plain English
I explain things clearly without confusing tech-speak. You'll understand what's wrong and what I'm doing to fix it.
Honest Pricing
I'll always tell you upfront what something will cost. If it's not worth fixing, I'll tell you that too.
Local & Reliable
Based right here in Lewes, I've been serving East Sussex for over 25 years. My reputation is built on trust.
Real Stories from Real Customers
"I was so embarrassed about my ancient MacBook, but Neville was absolutely lovely. He didn't make me feel silly for not upgrading, just fixed it perfectly and showed me how to keep it running smoothly."
— Sarah, Freelance Designer, Brighton
"My iMac died the day before a big presentation. Neville dropped everything to help, recovered all my files, and even delivered a loan machine. Genuine lifesaver!"
— Mike, Small Business Owner, Eastbourne
"I thought I'd lost 10 years of family photos when my Mac wouldn't start. Neville got every single one back. I actually cried with relief!"
— Jennifer, Mum of Three, Lewes
"Been using Neville for years - he's honest, fair, and never tries to sell you something you don't need. Proper old-school service."
— David, Retired Teacher, Ringmer
FAQ
Common Questions (Don't Worry, They're All Good Questions!)
The questions I hear most often - and why there's never a silly question when it comes to your Mac
Is my old Mac worth fixing, or should I just buy a new one?
Great question! It depends on what's wrong and how you use it. I'll always give you honest advice about whether a repair makes sense for your situation. Sometimes a £50 fix can give you years more use; other times, I might suggest it's time to upgrade. I'll never pressure you either way.
I spilled coffee/wine/water on my MacBook - is it doomed?
Not necessarily! The key is acting fast. Turn it off immediately, don't try to turn it back on, and give me a call. I've saved many liquid-damaged Macs, but time is critical. Even if I can't save it, I can usually recover your data.
My Mac is really slow - is that just because it's old?
Age doesn't automatically mean slow! Often, a sluggish Mac just needs some TLC - clearing out old files, updating software, or sometimes a simple hardware upgrade. I've made 10-year-old Macs feel like new again.
I'm not very technical - will you still help me?
Absolutely! Most of my customers aren't technical, and that's perfectly fine. I explain everything in plain English and never make anyone feel silly for asking questions. Your comfort and understanding are just as important as fixing your Mac.
How much will it cost? I'm worried about surprise bills.
I always give you a clear estimate before starting any work, and I stick to it. No hidden fees, no surprises. If I discover something unexpected, I'll call to discuss it with you first. Many simple fixes are quite affordable.
Do you only work on new Macs, or can you help with older ones too?
I love working on Macs of all ages! From vintage PowerBooks to the latest MacBook Pros, they all have value and deserve care. Some of my most satisfying repairs have been bringing old Macs back to life for people who weren't ready to part with them.
Ready for a Friendly Chat About Your Mac?
No pressure, no jargon - just honest advice about your Mac from someone who genuinely cares.
Proudly serving East Sussex for 25+ years
Lewes • Brighton • Eastbourne • Hastings • Ringmer • and everywhere in between
Call me today on 01273 985310 for personal, reliable Mac help from a local expert you can trust!